Privacy policy
The purpose of this privacy policy is to inform users of our site www.tomcanadaexpress.com about the personal data we collect and how it is used.
Tom Canada Express Inc. takes measures to protect the personal information of visitors to our website. In this policy, "we," "our," and "us" refer to Tom Canada Express Inc., the owner and administrator of www.tomcanadaexpress.com. We can collect passive and/or active data on users who browse our website. We collect this data to optimize the user's web browsing experience. This policy outlines how we collect and use data.
When you browse www.tomcanadaexpress.com, two main categories of data are collected: passive (or "implicit") user data, which is collected automatically without the user's explicit consent, and active (or "explicit") user data, which requires user consent.
Tom Canada Express Inc. strictly complies with Quebec's Law 25 regarding the protection of personal data. This privacy policy also outlines our commitment and the measures taken to ensure the security of your personal information:
1. Types of personal data collected
2. Use of collected personal information
3. Data security protocols
4. Your rights
TYPES OF PERSONAL DATA COLLECTED
Automatically collected data:
During your visit to www.tomcanadaexpress.com, we automatically collect information about your device and your interaction with our site through the Google Analytics tool.
This includes the following data:
- IP address
- Place
- Hardware and software details
- Content that the user views on our site
- Links that a user clicks on when visiting the site
NON-AUTOMATICALLY COLLECTED PERSONAL DATA
Your personal data is collected through:
- Contact form
- Order form
- Creation of an account
This includes the following data:
- First name
- Name
- Postal address
- Date of birth
- Age
- Email
- Cell phone number
- Password for your account on our site
- Payment information
USE OF COLLECTED PERSONAL INFORMATION
Please note that we only collect data that helps us achieve the objective stated in this privacy policy. We will not collect any additional data without informing you beforehand.
We use this data for:
- Execute contracts
- Send promotional offers and targeted communications through our newsletter.
- Conduct statistical analyses to improve the website.
- Follow up on an order.
- As part of a data security protocol
Security Measures:
Your data is stored in a secure and controlled environment. We use SSL protocols and robust security measures with two-factor authentication to prevent any unauthorized access. We are committed to not selling or sharing your data with third parties unless required by law or in the event of legal proceedings. We may disclose to any member of our organization the user data that they reasonably need to achieve the objectives outlined in this policy.
International Transfer:
User data may be accessed, processed, or collected in the following countries: Canada.
Duration of personal data processing:
We store personal data for a period of 3 years. We will ensure that users are informed if their data is retained for longer than this duration.
In case of a data breach:
In the event of a leak of your personal data, we commit to keeping you informed as well as the Commission d'Accès à l'Information du Québec.
YOUR RIGHTS
User Rights:
If you are a resident of Quebec, in accordance with Law 25, you have specific rights regarding your personal data:
- Right to be informed
- Right of access
- Right to rectification
- Right to data portability
You have the right to object to the use of your data and to withdraw it.
To exercise these rights, please contact our data protection officer:
- Email: tom.canadaexpress@gmail.com
- Website: https://www.tomcanadaexpress.com/contact/
Right of access and rectification:
You can view, modify, or delete your data. To do this, use the same contact details mentioned above.
Consent and Withdrawal:
You can visit our site without revealing your identity. However, some features require the collection of personal data.
You always have the choice not to provide this information.
Minors:
Law 25 specifies that individuals under the age of 14 are considered minors for the purposes of data collection. Their personal information cannot be collected from them without the consent of the holder of parental authority or the guardian, unless this collection is clearly to the benefit of the minor.
External links:
Our site may contain links to other websites. We are not responsible for their privacy practices.
Contact:
Our privacy policy was updated on 30/08/2024.
For any questions regarding this privacy policy, you can contact us at tom.canadaexpress@gmail.com. By using our site www.tomcanadaexpress.com, you agree to the terms of this privacy policy.